Philippine Airlines has selected IBS Software's cloud-based iCargo platform to replace its current cargo system, with the implementation set to cover both domestic and international cargo operations.
IBS Software said the deployment will extend iCargo's capabilities across PAL's cargo business and support the airline's modernisation programme. The platform is intended to handle requirements for international shipments, including customs reporting, duties and taxes settlement, and regulatory compliance, alongside domestic operations.
According to IBS Software, iCargo is already used by carriers with a similar combination of domestic and international demands, and is designed to provide flexibility, scale and the ability to manage both.
The transition is expected to address operational requirements including system performance and data analytics. iCargo will provide capabilities intended to support faster shipment processing, greater reliability and end-to-end shipment visibility, while reducing manual intervention and enabling more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, said the initiative was an important step in modernising the airline's cargo business. He said that as PAL grows across its domestic and international network, it needs a system that increases visibility, improves operational efficiency and enables a better customer experience.
Siy described iCargo as a key enabler of PAL's long-term cargo transformation strategy and its ambition to build a stronger cargo business.